Terms & Conditions

Last Updated: 12 August 2025

Welcome to Tecaxy. By accessing our website and using our services, you agree to comply with and be bound by these Terms and Conditions.

1. Definitions

  • “Company”, “We”, “Us”, “Our” refers to Tecaxy.
  • “Client”, “You”, “Your” refers to the person or entity purchasing or using our services.

2. Scope of Services

  • Tecaxy provides professional website development, software solutions, and related digital services.
  • The scope, pricing, and delivery timeline of each service will be agreed upon prior to project initiation.

3. Payment Terms

  • An advance payment is required before any work begins.
  • Remaining payments must be made as per the agreed schedule.
  • Services may be suspended or terminated for late or non-payment.

4. Refund Policy

  • Our Refund Policy applies only to website development services.
  • Once work has started, no refunds are provided unless stated in the Refund Policy.
  • If a refund is applicable, 40% of the total project amount will be deducted as administrative and resource allocation fees, and the remaining 60% will be refunded.
  • This policy does not cover domain, hosting, digital marketing, or third-party services.
  • Full details are available in our Refund Policy.

5. Client Responsibilities

  • The client must provide all necessary content, access credentials, and approvals within 7 days of advance payment.
  • Delays caused by the client may affect delivery timelines and project completion.

6. Intellectual Property

  • All custom designs, code, and content created by Tecaxy remain our property until full payment is received.
  • Upon full payment, ownership rights (excluding third-party licenses) may be transferred to the client.

7. Limitation of Liability

  • Tecaxy is not liable for any loss of revenue, data, or business due to downtime, delays, or service interruptions.
  • Our maximum liability is limited to the total amount paid by the client for the specific service.

8. Termination of Service

  • Either party may terminate the project with written notice.
  • Refunds, if applicable, will follow our Refund Policy.

9. Changes to Terms

  • Tecaxy reserves the right to update these Terms & Conditions at any time without prior notice.
  • Updated terms will be posted on our website with the “Last Updated” date.

10. Contact

  • For questions or concerns regarding these Terms & Conditions: support@tecaxy.com