Terms and Conditions

Effective Date: These terms are effective as of August 01, 2023.

Welcome to Tecaxy. By accessing or using our services—including but not limited to software development, domain and hosting, website design, and digital marketing—you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By purchasing or using any service offered by Tecaxy, you acknowledge that you have read, understood, and agreed to be bound by these terms and any future modifications.

2. Services Provided

• Custom Software Development
• Website Design & Development
• Domain Registration & Hosting Solutions
• Digital Marketing Services (SEO, Social Media Management, Google/Facebook Ads)

3. Project Initiation & Payment Policy

3.1 Advance Payment Requirement: All projects will only commence upon receiving 70% of the total project cost in advance. The remaining 30% must be paid either in installments or upon completion.

3.2 No Refund Policy: Tecaxy maintains a strict no-refund policy. Once work is initiated, refunds will not be issued.

3.3 Dispute Handling: In case of disagreements or delays, no full refund will be issued. Up to 50% of the project value may be waived at Tecaxy’s discretion.

4. Project Delivery & Scope

4.1 Scope Definition: Defined before work begins. Changes may incur extra charges.

4.2 Review and Feedback: Clients must provide timely feedback. Delays affect timelines.

4.3 Final Delivery: Delivered after final payment with necessary files and credentials.

5. Domain & Hosting Terms

• Services via third-party providers.
• Clients responsible for timely renewals.
• Tecaxy not liable for expiration-related losses.

6. Software and Website Development Terms

• Ownership transferred after full payment.
• Client receives full rights post final settlement.
• Tecaxy not liable for third-party server issues.

7. Digital Marketing Services

• Goal-based campaigns with realistic expectations.
• No performance guarantee, but best practices ensured.
• Ad budget is separate unless otherwise stated.

8. Confidentiality & Data Privacy

• Client information is kept confidential.
• Data is securely stored and accessible only by authorized staff.

9. Limitation of Liability

• No responsibility for data loss, third-party issues, or damages.
• Clients must maintain their own backups.
• Liability limited to amount paid for services.

10. Termination

• Requires 7-day written notice.
• No refunds for ongoing or completed work.

11. Changes to Terms

Tecaxy may update these Terms anytime. Continued use implies acceptance of changes.

Contact Information

Tecaxy
Phone: +880 1818614035
Email: contact@tecaxy.com
Website: www.tecaxy.com